Hospitality industry has been evolved tremendously from year to year where now technology has become not only part of major driver to improve productivity and competitiveness but also part of basic industry amenities.
Nowadays a hotel without internet facility is like a hotel without telephone facility in the old day. Guest will feel unsecured to stay in a hotel with hard lock instead of magnetic card lock where in the old day that wasn’t an issue. Traveler will choose to search for hotel room in the internet as their first option before they call travel agent.
Along with the increment of technology facility expectations guest also become more demanding on service level improvement where hotelier have to decide to employ more human resources or technologies.
This is also means that the most basic IT need by the hospitality industry has to be met before the industry taking care the new technology facilities demanded by the guest which have to be a reliable application system where all the figures can be trusted with less human intervention and effort to audit the system on daily basis so hotelier can handle the increasing of guest demand rather than spending their time to handle their back office matters.
VELO Networks has successfully made its presence in high-rise buildings, industrial compounds, luxury apartments and luxury hotels throughout Indonesia.
Besides providing high-quality of services to many business verticals, VELO Networks is more focused and experienced in serving hospitality industry. VELO has brought revolutionary concept in service delivery and enhancing guest experience in luxury hotels with its end-to-end solutions. VELO is always involved in every step of the way from design & planning, integration & implementation, to providing Managed Services as a partner.
It is in VELO Networks mission to revolutionize the way hospitality business delivers high-quality experience to the guest for their ultimate enjoyment, while improving business leverage to the business owners as a partner.
Despite the complexity and the delicacy of operations in hospitality industry, we may narrow them down into three critical categories, which are operations that are crucial to Hotel Operations, Guest Facilities and Guest Experience.
With years of invaluable experience in serving the hospitality industry, VELO Networks has the solutions and the expertise in the whole three categories that truly cover the whole operations from Infrastructure, applications, to delivery end users. Further, the objective of this particular portfolio covers not only guests, but also hotel’s back office operations.
Steps in delivering the solution starting with IT consulting, IT Design & Build and HSIA Solution, details as follow:
Our Client :
• Bandara Soekarno Hatta
W Hotel Seminyak, Bali
Westin Hotels & Resort
• Nusa Dua
Shangri-La Hotel & Resorts
Intercontinental Hotel Group
Intercontinental Bali Holiday Inn Bandung
ALILA Hotels & Resorts
• Nusa Dua
• Nusa Dua
The Laguna Luxury Collection Resort & Spa
• The 101 Bali
• The Haven Bali
• B&B Jakarta
Anantara Seminyak Bali
Maya Ubud Resort
• Legian Beach
• Maya Ubud
• Maya Sanur
Pan Pacific Nirwana Resort
Pullman Bali Legian Nirwana
Sofitel Luxury Hotels – Nusa Dua
The Bali Khama
The Ubud Village